Frequently Asked Questions
Here is where you get the most up to date information or what you would like to know before you vacation!
Make Sure You're Prepared for the Journey Ahead.
Have Land and Sea Travel is here to answer all your questions or concerns about your upcoming vacation and being there every step of the way!
How Much Does It Cost to Use Your Services?
Land and Sea Travel does offer a free consultation to best meet your needs and vacation expectations. To provide you with our expertise, knowledge, and advice for your upcoming vacation, we may have a service fee depending on the complexity, required customization and the amount of research to plan your vacation. Sometimes some travel suppliers do not compensate travel advisors for specific travel such as airline flights, specific hotel accommodations, etc. It this is the case; we will notify at consultation or upon the notification of the first proposal.
Travel Advisors are paid through the cruise lines, tour operators and other travel suppliers without any additional cost to you and paid to the travel advisor at the completion of your vacation. Land and Sea Travel offers additional value to you through our host agency Nexion, LLC and our consortium Travel Leaders.
Do You Offer Exclusive Rates on Vacations?
YES! I have special relationships with some of the leading resorts, cruises, and destination spots around the world. They offer exclusive rates that are special for my clients.
How is Booking Through You Different than Booking Through Expedia or an E-Travel Service?
Land and Sea Travel is here for you every step of the journey.
We work directly with our clients, offering face-to-face meetings and virtual support. We will be available to you throughout the planning, booking and travel process. We not only help you to plan your dream vacation, but I will also help you to prepare for it by providing logistical planning, travel document preparation support, and emergency contact services. Travel Advisors are trained to service our clients whereas online services are trained in bookings. We care about you, your computers do not.
If there is an issue or a need to make changes, we handle the entire process by working directly with my travel partners, vendors, and suppliers. Land and Sea Travel is your advocate the moment you become our clients for current vacations to future vacations.
What Happens If Something Goes Wrong During My Trip
We are here for you every step of the way! From the start of the booking process and throughout your trip, we will provide logistical assistance so that you can focus on making memories that you will cherish for a lifetime. Learn more about protecting your trip investment with travel insurance.
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What Are Travel Protection and Travel Insurance?
According to the US Travel Insurance Association, more than 152 million Americans were covered by travel protection in 2020. They spent more than $2.2 billion. Insurance policies that include trip cancellation and interruption benefits account for more than 85 percent of the travel protection products purchased. Travel and medical evacuation products account for 7 percent of the policies sold. Travel suppliers — travel agencies, cruise lines, and tour operators — account for more than half of all travel insurance policies sold.
Do I Need Travel Insurance or Trip Protection
Travel insurance is an actual insurance product underwritten by large insurance companies and regulated by state insurance agencies. But trip protection plans were much riskier propositions and could be full of exclusions. A trip protection plan might only cover a portion of the trip and not reimburse you for a cancellation but instead issue you a credit for future travel.
Travel Protection
Travel protection comprises insurance coverage and assistance services that safeguard the consumer before, during, and after the trip. Although many travelers prefer not to think about such things, the truth of the matter is that accidents, emergencies, and unforeseen circumstances can happen anywhere, at any time, to anyone. And they do. Having travel insurance can give you peace of mind by protecting your investment, health, and belongings. Travel insurance can protect your health and well-being, and can save you considerable extra expense should anything go awry before, during, or after their trip.
Travel Insurance
In general, travel insurance can
• Protect you’re your travel investment if something goes wrong due to illness, weather or other unforeseen circumstances
• Provide 24-hour emergency medical referral and assistance during travel (including medical evacuation)
• Reimburse unexpected travel expenses that you may incur due to an emergency
• Protect you during a medical emergency
• Provide medical assistance for you abroad
Customer Quotes
“Eileen is the perfect travel agent. We have used her service over a few years. She always checks for the best rates, up to your day of departure. I am disabled, and she makes sure that my needs are met at every destination. We are already discussing our next adventure, even with us just returning from Alaska two days ago !! My husband and I wouldn’t trust anyone else!!! .”
Chris
“My wife and I were celebrating our one year wedding anniversary. I shared with Eileen what we wanted to do, where we wanted to do it and at what budget. Eileen far exceeded our expectations and we had a wonderful first year anniversary trip. Thank you Eileen. You certainly helped me to score points!!!.”
J.N.
“Eileen did a tremendous job assisting my mom and brother while booking a cruise out of Florida on very short notice. She found the best possible price and provided outstanding customer service.”
G.P.
“It had been 30 years since we took a cruise and were a bit clueless. We must have called or questioned Eileen a dozen times and she always responded quickly with that upbeat , positive . reassuring , patient voice of hers.”
